Refund policy

Returns, Refunds & Exchanges Policy

All sales are final.
Due to the nature of our products and their intended food-related use, we do not accept returns, exchanges, or cancellations once an order has been placed.

For health and safety reasons, we cannot resell or reuse products once they have left our control, as we are unable to verify the conditions they may have been exposed to.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery and provide clear photos of the issue. Claims submitted outside this timeframe may not be eligible for resolution. Approved claims will be addressed at our discretion.

Lost, Delayed, or Carrier Issues

Once an order has been shipped, delivery is handled by USPS or UPS. Baldwin Bee's Wraps is not responsible for shipping delays, lost packages, or carrier-related delivery issues outside our control.

Customers are responsible for contacting the shipping carrier directly regarding lost, delayed, or missing packages. Tracking information is provided with shipment confirmation.

This policy does not affect any rights provided under applicable law.

Incorrect Addresses

Orders returned or delayed due to an incorrect or incomplete shipping address provided at checkout are not eligible for refunds or replacements.

Questions Before Ordering

Customers are responsible for reviewing product details and policies prior to purchase. If you have questions, please contact us before placing your order.